This is an interesting look inside all of the logistics of managing a massive airline merger. United and Continental had a variety of different practices and procedures ranging from the obvious (air traffic monitoring) to the not-so-obvious (in-flight coffee-making), and the merger required that these issues be identified, managed, and optimized. For those interested in business operations, this is a great read!
"Making the World's Largest Airline Fly" by Drake Bennett
Published in Business Week, February 2, 2012
Eric
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